OneHop

OneHop focuses on rendering a customized range of IT services to ensure its users with complete flexibility and optimal operations. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Network Hardware, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

OneHop is based in Birmingham, Alabama and around since 2009. Their site is onehop.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with OneHop, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.