Code Ace Solutions

Code Ace Solutions is an integrated IT training, consulting and solutions company. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Alongside the main category they mention Consulting and Customer Service. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Code Ace Solutions is based in South Plainfield, New Jersey. You can read more at codeaceinc.com.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.

If you have worked with Code Ace Solutions, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.