ItGenSoft

ItGenSoft offers cybersecurity, DevOps implementation, cloud infrastructure, managed IT, and consulting services. In practice that means assessing, monitoring and responding to security threats on your behalf.

Who is it for? Mostly companies without a full security team. They also list Cloud Infrastructure, Cyber Security, DevOps and IT Management, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

ItGenSoft is based in Flower Mound, Texas. You can read more at itgensoft.com.

Our checklist for this category: response times, what is included in monitoring, and reporting. Get the renewal terms in writing before the first invoice.

If you have worked with ItGenSoft, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.