Critical Path

Critical Path offers consumer and enterprise solutions for online and mobile communication. Put simply, it is about replacing internal email with channels and direct messages.

The natural audience is every team. They also list Consumer, Messaging, Mobile, Online Portals and Security, so expect those to show up in the feature set. As a mid-sized product team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Critical Path is based in San Mateo, California. Their site is criticalpath.net.

Before you commit, look at search, retention policies, and external guest access. Ask for a trial on your own data, not a canned demo.

If you have worked with Critical Path, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.