Invisia

Invisia is a business process outsourcing company. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Alongside the main category they mention Customer Service, Outsourcing and Recruiting. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Invisia is based in Las Vegas, Nevada. More on invisia.us.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

If you have worked with Invisia, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.