Monster VoIP

Monster VoIP is A Business Licensed VoIP Provider, Certified Hosted PBX Solution For Your Residential & Small Business Cloud Phone System. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Monster VoIP is based in Los Angeles, California and founded in 2012. You can read more at monstervoip.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Monster VoIP, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.