Topaz Services

Topaz Services, a provider of innovative reservation services for the hotel industry, provides high-performance call handling. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Related areas on their profile: Call Center, Hospitality and Hotel. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Topaz Services is based in Oakland, California and founded in 1986. You can read more at topazservices.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Topaz Services? Rate it.