OnCallTech

OnCallTech is a technology company in Columbus, Ohio that offers computer repair services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Robotics, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

OnCallTech is based in Columbus, Ohio and founded in 2000. Their site is oncalltech.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with OnCallTech, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.