Switi Inc

AI for customer service. That is the short version of Switi Inc. The job it does: building AI products and features, often for other companies.

It makes the most sense for companies adding AI to a product. They also list Analytics, Artificial Intelligence (AI), Big Data and Internet of Things, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Switi Inc is based in New York, New York and around since 2016. You can read more at customerserviceai.com.

Our checklist for this category: track record, data handling, and who owns the models. Get the renewal terms in writing before the first invoice.

If you have worked with Switi Inc, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.