Satmetrix

Satmetrix brings the power of NPS to customer experience management, to help increase customer lifetime value (CLV) and drive growth. Put simply, it is about turning data into dashboards and reports people actually read.

It makes the most sense for analysts and leadership teams. They also list Analytics and Loyalty Programs, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Satmetrix is based in Redwood City, California and founded in 1997. More on satmetrix.com.

Our checklist for this category: data connectors, modeling layer, and viewer pricing. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Satmetrix well, your review carries weight here.