Service Desk

Service Desk is an information technology firm that provides transaction management services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Real Estate. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Service Desk is based in Sarasota, Florida and founded in 2009. More on servicedeskusa.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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