Aureon

Aureon offers a comprehensive suite of support services, with a focus on Technology, HR and Contact Center services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Consulting and Human Resources. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Aureon is based in Des Moines, Iowa and founded in 1989. More on aureon.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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