Repair IT

Repair IT provides computer repair and IT support services for small businesses and home-based professionals. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Business Process Automation (BPA), Hardware, IT Management, Small and Medium Businesses and Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Repair IT is based in Louisville, Kentucky. More on repairit.support.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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