SW Support Group

SW Support Group specializes in software licensing, IT services including security assessments, cloud support, and automation. The job it does: assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. Related areas on their profile: Analytics, Cloud Data Services and Security. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

SW Support Group is based in La Mesa, California. More on swsupgrp.com.

Things worth asking about: response times, what is included in monitoring, and reporting. Get the renewal terms in writing before the first invoice.

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