Business Systems

Business Systems is a firm that provides IT solutions, hardware repairs, IT support, procurement, and maintenance Services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Business Systems is based in Marlborough, Massachusetts. Their site is bsi.us.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Business Systems, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.