RPT Software

RPT Software is a software consulting firm that specializes in Microsoft access consulting and custom database development. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting and Database, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

RPT Software is based in Pittsburgh, Pennsylvania. More on rptsoftware.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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