ITnow

ITnow is an IT company that provides IT workflow, employee workflow, creator workflow, and customer workflow services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Cloud Computing, Consulting and IT Management. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ITnow is based in Albany, New York and founded in 2012. Their site is itnowinc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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