Progressino

Progressino works in help desk, which is about turning support emails and chats into tickets with owners, priorities and SLAs. They have not published a longer description, so we lean on what their category usually involves.

Who is it for? Mostly support teams from two people to hundreds. Related areas on their profile: Blockchain, Cloud Computing, Consulting, Customer Service and Cyber Security.

Progressino is based in Ypsilanti, Michigan. You can read more at progressino.com.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Progressino well, your review carries weight here.