IVR Lab

IVR Lab is a it services and consulting company. We help Businesses and Organizations of all sizes to reduce their costs by automating many routine phone related tasks. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IVR Lab is based in Tampa, Florida and around since 2003. You can read more at ivr-lab.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used IVR Lab? Rate it.