Novoa

Novoa is an e-commerce company including branding, apps, websites, product, social marketing, app design, development, digital marketing. The job it does: scheduling posts, replying to comments and reporting across networks.

It makes the most sense for social and community managers. Related areas on their profile: E-Commerce, Graphic Design, Identity Management, Mobile and Social Media. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Novoa is based in Beverly Hills, California. Their site is novoamedia.com.

Things worth asking about: which networks are supported and whether approvals are built in. Get the renewal terms in writing before the first invoice.

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