KOOPrime

KOOPrime is one of the pioneering software companies to provide component-based solutions and services to the life sciences industry. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Biotechnology, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

KOOPrime is based in West Linn, Oregon. Their site is kooprime.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Nobody has reviewed KOOPrime on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.