IE-TCS

IE-TCS provides consultancy, training, recruiting, placement, project management and delivery, software development, and DevOps services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, Management Consulting, Recruiting and Training, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

IE-TCS is based in Bothell, Washington. More on ie-tcs.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with IE-TCS, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.