Birdeye

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. Put simply, it is about turning site visitors and form fills into contacts you can actually follow up with.

It makes the most sense for marketing and sales teams. Alongside the main category they mention Artificial Intelligence (AI), Consumer Reviews, Customer Service, Lead Generation and Marketing. As a large product team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Birdeye is based in Palo Alto, California and founded in 2012. More on birdeye.com.

Our checklist for this category: how leads flow into your CRM and what happens to duplicates. A short pilot with your real data tells you more than any demo.

If you have worked with Birdeye, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.