Invoca

Invoca, the recognized leader in conversation intelligence AI for marketing, e-commerce, and contact center teams. Put simply, it is about running campaigns, content and ads for clients who do not have an in-house team.

The natural audience is small and mid-sized businesses. They also list Artificial Intelligence (AI), Digital Marketing and Speech Recognition, so expect those to show up in the feature set. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

Invoca is based in Santa Barbara, California and around since 2008. You can read more at invoca.com.

Our checklist for this category: who does the work day to day, reporting cadence, and contract length. Get the renewal terms in writing before the first invoice.

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