Tekbon

Tekbon is an IT company specializing in ERP implementation, custom application development, and professional services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Enterprise Resource Planning (ERP) and Professional Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Tekbon is based in Schaumburg, Illinois. You can read more at tekbon.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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