RAM Supply Chain, LLC

RAM Supply Chain is a Management Consulting firm specializing in Order-to-Cash business process improvements. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Consulting, Enterprise Resource Planning (ERP), Industrial Engineering and Supply Chain Management. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

RAM Supply Chain, LLC is based in Cleveland, Ohio and around since 1994. Their site is ramscm.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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