HappyFox Chat

HappyFox is a developer of customer support and ticket management software. In practice that means scheduling posts, replying to comments and reporting across networks.

Who is it for? Mostly social and community managers. They also list Customer Service and Social Media Management, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

HappyFox Chat is based in Irvine, California and founded in 2011. More on happyfox.com.

Our checklist for this category: which networks are supported and whether approvals are built in. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know HappyFox Chat well, your review carries weight here.