Rookout

Rookout is a cloud-native debugging and live data collection platform. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Analytics, Data Collection and Labeling, Developer Tools, DevOps and Information Services. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Rookout is based in Palo Alto, California and around since 2017. Their site is rookout.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Rookout? Rate it.