Keepify
Keepify helps companies retain customers
Overview
Keepify helps companies retain customers. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.
Who is it for? Mostly support teams from two people to hundreds. Related areas on their profile: Analytics, Customer Service and Loyalty Programs.
Keepify is based in Austin, Texas and around since 2013. You can read more at keepify.com.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
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Key features
Customer Service
Loyalty Programs
Company
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