iHelpPlus

iHelpPlus provides online technical support services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Customer Service and Technical Support, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

iHelpPlus is based in New York, New York and founded in 2013. More on ihelpplus.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know iHelpPlus well, your review carries weight here.