Trominosoft

Trominosoft is an IT company that offers software tools and automated methods to manage calls. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Trominosoft is based in Piscataway, New Jersey. You can read more at trominosoft.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Trominosoft, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.