Glitnir Ticketing

Glitnir Ticketing is a ticketing and CRM platform. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. Related areas on their profile: Ticketing. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Glitnir Ticketing is based in Hicksville, New York. Their site is glitnir.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

If you have worked with Glitnir Ticketing, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.