Optio3

Optio3 is a cloud-based software firm, offers complete, 360 degree visibility of all connected (IoT) devices and systems in any facility. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Commercial and IT Management. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Optio3 is based in Seattle, Washington. You can read more at optio3.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Optio3, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.