Universal Information Systems

Universal Information Systems is an IT-managed services company that provides copiers, xerox, and printers for rental, sales, and services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Field Support, Hardware, IT Management, Leasing and Retail. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Universal Information Systems is based in Pittsburgh, Pennsylvania. Their site is universalinfo.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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