The Pinnacle Group

The Pinnacle Group is a national business-to-technology IT solutions provider. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Information Services. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

The Pinnacle Group is based in Stamford, Connecticut and around since 1983. More on thepinnaclegroup.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with The Pinnacle Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.