Coffee

Coffee offers software for scheduling and managing virtual coffee chats to enhance workplace networking and communication. In practice that means answering common questions automatically and routing the rest to people.

It makes the most sense for support teams with high volume. Related areas on their profile: Chatbot. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Coffee is based in Los Angeles, California. You can read more at meetcoffee.ai.

Our checklist for this category: training sources, accuracy on your own docs, and escalation paths. Get the renewal terms in writing before the first invoice.

Nobody has reviewed Coffee on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.