Lane

Lane is a software development firm that offers cloud information systems and integrated messaging solutions for various businesses. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Cloud Management, Health Care, Messaging, Telecommunications and Training. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Lane is based in San Antonio, Texas. You can read more at laneds.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Lane, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.