Digital Fuel

Here is Digital Fuel in plain terms. DF provides customer-facing IT Business Mgmt software solutions for SLA management, service catalog, and service financial management. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Digital Fuel is based in Los Angeles, California and founded in 2000. Their site is digitalfuel.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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