Gravity Point

Gravity Point is technology company provides CRM and MA solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Gravity Point is based in Santa Clara, California. More on gravitypoint.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Nobody has reviewed Gravity Point on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.