The Data Collaborative

datacollaborative is a dedicated group of technology pros who develop mission-critical software solutions to enter, store & analyze data. That is the short version of The Data Collaborative. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Information Services and Professional Services, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

The Data Collaborative is based in Arlington, Massachusetts. Their site is datacollaborative.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with The Data Collaborative, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.