RACTIV

RACTIV is a consumer electronics startup that pushes the boundaries of how people interact with computers. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consumer Electronics, Hardware, Human Computer Interaction and Innovation Management, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

RACTIV is based in San Francisco, California. More on ractiv.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used RACTIV? Rate it.