Awesomatic

Awesomatic is an in-app customer service tool that fosters conversations between your customers. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. Related areas on their profile: Collaboration and Messaging. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Awesomatic is based in San Francisco, California. More on awesomatic.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know Awesomatic well, your review carries weight here.