CRM-service

Here is CRM-service in plain terms. CRM Services provides cloud-based CRM and contact center software for B2B and B2C businesses. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Cloud Computing, CRM and Small and Medium Businesses, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

CRM-service is based in Jyväskylä, Western Finland. More on crmservice.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with CRM-service, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.