FIELDBOSS

FIELDBOSS is a top-rated field service management software solution built on the Microsoft Dynamics 365 platform for mechanical contractors. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention CRM, Enterprise Resource Planning (ERP), Field Support, Software Engineering and Training. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

FIELDBOSS is based in Aventura, Florida. More on fieldboss.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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