CustomerAdvocacy.com

CustomerAdvocacy.com is a gamification-enabled advocate engagement platform that offers solutions for businesses. Put simply, it is about scheduling posts, replying to comments and reporting across networks.

Who is it for? Mostly social and community managers. Related areas on their profile: Gamification and Social Media Marketing. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

CustomerAdvocacy.com is based in Herndon, Virginia and founded in 2010. More on customeradvocacy.com.

Things worth asking about: which networks are supported and whether approvals are built in. A short pilot with your real data tells you more than any demo.

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