LogMatrix

LogMatrix offers a unique Network and System management solution that enables customers to meet difficult requirements, and adapt quickly. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Hardware. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

LogMatrix is based in Marlborough, Massachusetts. Their site is logmatrix.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with LogMatrix, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.