InfoTracer

InfoTracer provides you with accurate and comprehensive background information in a matter of minutes. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Big Data, Database, Information Services and Search Engine, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

InfoTracer is based in Chicago, Illinois. More on infotracer.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with InfoTracer, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.