Ross-Tech

Ross-Tech provides diagnostic solutions for audi, seat, and skoda automobiles. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Automotive and Hardware, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Ross-Tech is based in Lansdale, Pennsylvania and founded in 1982. You can read more at ross-tech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Ross-Tech, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.