Utility Billing West

Utility Billing West offers RUBS billing, detailed reports, invoice monitoring, software integration, generation and special services. Put simply, it is about building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list Billing, Financial Services and Sustainability, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Utility Billing West is based in Sandy, Utah. You can read more at ubwest.com.

Our checklist for this category: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with Utility Billing West, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.