ACT Operations Research

ACT Operations Research is a math-engineering firm that focuses on corporate management software as well as process control solutions. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list Consulting, Management Information Systems and Software Engineering, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ACT Operations Research is based in Charlotte, North Carolina. You can read more at act-operationsresearch.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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